Refund Policy

Refund Policy for IBO Player :

At ibo-player.vip, we strive to ensure customer satisfaction with our products and services. This refund policy outlines our procedures for processing refund requests.

1. Eligibility for Refunds:

Refunds may be issued under the following circumstances: Subscription Cancellations: If you cancel your subscription within the specified refund period, as indicated in our terms of use. Service Interruptions: If our services are unavailable or disrupted for an extended period due to technical issues beyond our control. Dissatisfaction: If you are dissatisfied with our services and have encountered significant issues or limitations that prevent you from using our services as intended.

2. Refund Request Process:

To request a refund, you must contact our customer support team within the applicable refund period and provide detailed information about your request. Refund requests will be reviewed on a case-by-case basis, and eligibility for a refund will be determined at our discretion.

3. Refund Methods:

Refunds will be issued using the original payment method used for the purchase. Please allow a reasonable processing time for the refund to be processed and reflected in your account.

4. Non-Refundable Items:

Some products or services may be non-refundable, such as one-time purchases, digital downloads, or services that have been used or accessed.

5. Contact Us:

If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact us at contact@ibo-player.vip.

6. Changes to This Policy:

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the updated refund policy on our website.